Audio video installs require more than just a basic understanding of how to set up the system. In order to ensure that you are getting the best possible quality of service, you need professionals you can trust who have an in-depth understanding of the system and can pick up on nuances that you may overlook.

What Should Experts Do Before an Installation?

It can be difficult to identify what sets experts apart from your run of the mill installation servicer. Sometimes it can get easy to group everything together by thinking a good audio visual system installation simply means setting it up.

Here are three important factors that every professional service provider will take into account.

Needs Analysis

A good, reputable service provider will work with you to understand the nature of your needs before suggesting a solution. This is a very important step because it can save you a lot of time and money that could otherwise be wasted if you rush into getting a system that is not suited for you. There are a number of different types of audio visual systems, all of them intended for different purposes. A needs analysis is a step that is critical for your service provider to be able to gauge which system fits your needs best.

Expert Advice

As with any service provider, audio visual installations also require a level of expertise. It requires more knowledge than simply knowing which cord goes where.

You want to look for professionals, who have certified and trained employees. This is going to give you a level of satisfaction knowing that they have professional training to handle any problems that may come up. Other service providers may offer you lower prices, but it’s not worth the risk of getting sub-par quality work done.

End to End Support

Audio visual systems can be tricky. Problems with the system may not be evident immediately after installing and can show up anytime down the line. This is why you want to work with a reputable service that provides you end to end support.

This includes knowing that you can rely on them for the long haul for things like maintenance and repairs as well as reliable replacements.

Value for Money

When you’re working with experts in the field, you know that you are getting professionals who are certified and trained to do the best job possible. This far outweighs the risk of trusting cheaper, freelance workers who may end up doing a faulty, quick job and end up costing you twice as much in repairs!


Why Work with an Expert Integrator?

Working with an expert in the AV industry like Hugh’s Innovative AV Solutions means that you can put your mind at ease knowing that we are capable of handling any and all hurdles that may pop up through any part of the process.

Here are a few reasons why we are the team to work with!

Hugh’s Will Have the Expertise You Need

Hugh’s has over 65 years of experience in the industry. That definitely counts for something! When you work with us, you can be assured you are getting certified professionals to handle your systems.

Our staff gets their certification from AVIXA (the audiovisual and integrated experience association) and specialized training from a number of companies including Crestron and Extron so you know that you’re working with seasoned professionals.

Not only do we have in-depth product knowledge, but we also share that knowledge with our customers by making AV easy for them to understand.

We are Results Driven

We’re not a company that thrives on increasing our sales alone – we genuinely care about providing excellent services to our clients.

When you contact us for an audio video installation, we will not suggest the most expensive piece of equipment we have right off the bat. Instead, we give you the chance to explain what you need from an audio visual system, so we can understand what you want and suggest the perfect solution for you.

Our primary interest is to make sure you have a smooth experience getting your systems up and running with troubleshooting support available easily at hand whenever you need it. Our service is customer driven and keeps the client’s budget in mind for maximum satisfaction.


We're Accessible When You Need Us

Have you ever called up a company to ask a question or launch a complaint only to be met by an automated, cold voice telling you what you can do? It can get frustrating!

This is why at Hugh’s Innovate AV Solutions we make sure that our clients have access to us directly over the phone. Whenever you call us, whether it’s with a question, a complaint, or a request, you can rest assured that you’ll meet real people that are willing and ready to help you according to your needs. 

We Manage Our Own Projects

We believe some things simply can’t be outsourced. This is why we never rely on outsourcing sales, design or project management. We are dedicated to providing quality services to the Hudson Valley area, which means that we have the highest measurement of quality control that we can manage.

Our in house staff is trained to excel at their job and give you end-to-end solutions for every audio video install you request from us. We employ a core, dedicated team that is meant to provide you with excellent, consistent results.

So when you choose to work with us, you can be assured you’re getting only the best!

We are Customer Driven

At Hugh’s Innovative AV Solutions, you will never be just another number on our client list. We thrive on building long-lasting relationships with our clients. We’re a small business, which means that unlike large corporations, our projects are not tossed around from manager to manager. Instead what you get is a personalized connection with us and your needs come first!

With us, you will always have a direct, personal connection with the people handling your installation whether it's your project manager, designer, or installer. Giving feedback or asking questions becomes easier and more accessible.

We Welcome Challenges

We’re not afraid of stepping up our game when presented with a challenge. We thrive on pushing ourselves to become better each day and don’t back down if there’s a particularly tricky problem at hand.

Why Hugh's?

Hugh’s Innovative AV Solutions is devoted to ensuring that the Hudson Valley community has easy and quick access to quality audio video solutions and we don’t compromise our quality at any part of the process to ensure that. Contact us today for a consultation for all your AV needs!


Hugh's Audio Video